Customer Feedback

Very satisfied

 

“We are very satisfied with Snowtraxx International. This was our second successful experience. We needn’t worry about a thing as all aspects of the trip are well organized. We felt in good hands. We will definitely continue to work with this agency for future school trips. We also strongly recommend Snowtraxx to all interested in a wonderful winter wonderland experience.” – International School who travelled to Andalo in February 2018

 

Fantastic trip again

 

”Fantastic trip again. Great service from Snowtraxx! I would definitely recommend you to others. Thank you, our children had a wonderful time.” – International School who travelled to Andalo in February 2018

 

Excellent in all correspondence

 

 

” I really enjoyed the resort and the skiing was very good. Food was great on the mountain and kept everyone topped up. Instructors were nice, friendly and maintained control. Snowtraxx were excellent in all correspondence. Hotel is excellent for school trips.” – UK School who travelled to Nassfeld in February 2018

 

Great personalised service

 

“Great personalised service. You are never just a number with Snowtraxx. The Snowtraxx staff and instructors became part of our group and made the trip a great success. Nassfeld is a nice self-contained resort ideal for intermediates. The Alpenhotel Marcius is well appointed with a good open plan restaurant with helpful staff. Food was varied, and of good quality. The small swimming pool, games room and lounge provided good facilities off the slopes.” – UK School who travelled to Nassfeld in February 2018

 

The best company i have ever dealt with

 

“Having run many ski trips in the past, I can honestly say that Snowtraxx have been by far and away the best company I have ever dealt with. Their staff are helpful, proactive and fun to be away with and the company are a pleasure to deal with. Thanks!” – UK School who travelled to Axamer Lizum in February 2018

 

Superior Service

 

 

“Having had almost 20 years’ experience of running school ski trips and over that time having used a number of ski trip companies, I have yet to find one who provides superior customer care and service than Snowtraxx International. Suffice to say I will continue to work with them and I would highly recommend them to other schools and colleges.” – International School who travelled to Passo Tonale in March 2018

 

 

A 5* rating from us!

 

 

” We’ve been a Snowtraxx customer for a number of years and return to you for our trips because the service you provide is always very good. This year, however, it was the best yet; the whole trip was exceptionally smooth and everything from the travel to and from the resort, the excellent instructors and superb hotel and food made it a fantastic trip for the boys. We run our ski trip every two years and will not hesitate to get in touch for our 2020 trip to Tonale. A 5* rating from us!” – UK School who travelled to Passo Tonale in March 2018

 

The instructors have been exceptional

 

“We love travelling with Snowtraxx. We have skied with them for 5 years and always had a fantastic time. The resorts are well chosen to meet the needs of our group and the hotels have always been very comfortable and homely. The instructors have been exceptional, the children develop their skiing ability very quickly and have a huge amount of fun – the instructors clearly enjoy what they are doing! The size of our group has continued to grow each year and this is because of the experiences children have on previous trips due to Snowtraxx.” – International School who travelled to Passo Tonale in December 2017

 

Excellent!

 

 

‘’The instructors were excellent and I liked the fact that that they supervised kids at lunch and helped with getting them to and from the mountain. This was excellent!!!’’  – UK School who travelled to Saas Fee in February 2018

 

 

The Snowtraxx staff were excellent

 

” We had an excellent trip once again and appreciate the individual attention the girls are provided.  The Snowtraxx staff were excellent and we all felt very supported for the week.” UK School who travelled to Solden in February 2018

 

Very personalised and helpful service

 

Snowtraxx is a small company that provides a very personalised and helpful service. They always do their utmost to accommodate requests and find solutions to possible problems. I especially like the way that Stuart is always responsive to questions and makes himself available to answer questions. This is invaluable and makes the client, me, feel valued as a customer.

I also like the fact that the instructors are with the students throughout the day, including lunchtime, which provides a lot of flexibility in the timing of lessons.

The food is always fantastic and I really like that Snowtraxx provides a hot lunch in a mountain restaurant, rather than a cold sandwich, so the students can really appreciate some of the après ski feel to the holiday.” – UK School who travelled to Solden in February 2018

 

A Fabulous week

 

“Thank you very much for a fabulous week. This was our first experience with Snowtraxx and we will be back! I have already passed on your details to friends/colleagues at other schools as we were so impressed with the service we received. We look forward to our trips with you in the future. Many, many thanks.” UK School who travelled to Sölden in February 2017